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Do you find it effortless to communicate clearly with some co-workers or clients, but feel completely misunderstood with others?
Carl Jung, the famous Swiss psychologist posited that we
have innate preferences that predict how we will act in certain situations –
including communication. The four dichotomies that make up the Myers Briggs
Type Indicator (MBTI) are how we take in information, how we make decisions,
where we get our energy, and how we organize our outer world.
Let‘s look at how we get our energy. We’re familiar with
introversion and extroversion reflecting how we interact socially but Jung
looked at it as a source of where we get our energy and what drains us. When it
comes to communication - if we have an extroversion preference, we tend to
process our thoughts out loud. Thoughts come into our minds, and we say
them aloud, and in our speaking them, we get clarity. Compare that with the
introversion preference, where we tend to process our thoughts in our minds
before we speak at all.
Think about a “brainstorming session” you were in where a
few people dominated the discussion while others may have said almost nothing .
. . until they were asked. This is textbook Introversion/Extroversion dichotomy
differences playing out in communication.
To improve our communication, we want to identify our
individual preferences, and understand those opposite ours, so that we
know how best to reach across the potential communication gap and have
meaningful and productive communication.
Want to learn how to improve your collaborative communication
and decision-making skills? As a Myers-Briggs Certified Coach, I work with
both individuals and groups.
Lavonne Mullet Career Insights, LLC
In Partnership with DLBizServices.com
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