Tuesday, December 31, 2024

Peace be with you!

 


It’s a tradition to pray for peace in the new year. It appears that there will be many unknowns for our world next year, possibly more than we have seen in the past. We have watched things escalate to new and crazier heights of turmoil and many people have become fearful.

Even those of the Christian faith are struggling with fear and anxiety. It’s okay to have these emotions. It’s natural, but we are not to live in that state. Fear and anxiety should not pay rent in our heads.

Below are some Bible verses to remind and encourage you of who God is when it comes to peace.

Then suddenly there appeared with the angel an army of the troops of heaven (a heavenly knighthood), praising God and saying, Glory to God in the highest [heaven], and on earth peace among men with whom He is well pleased [men of goodwill, of His favor]. Luke 2:13-14

In this verse, we see the heavenly army of angels PRAISING GOD, first. Then they shared the message of a blessing for all who God finds favor with: peace on earth. While we are here on earth, He will grant us peace. Praise Him, be of goodwill, and may He have favor with you and grant you peace.

I have said these things to you, that in me you may have peace. John 16:33

Now may the Lord of peace himself give you peace at all times in every way. The Lord be with you all. 2 Thessalonians 3:16

Peace I leave with you; my peace I give to you. Not as the world gives do I give to you. Let not your hearts be troubled, neither let them be afraid. John 14:27

And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus. Philippians 4:7

The peace Christ gives is true, solid, and substantial. The peace of Christ is lasting and durable. The peace that Christ gives cheerfully carries his people through all the difficulties and the things we do in this life. He gives heartily, for His people’s sake, and to the saints… the excellent on the earth.

Remember, everything happening in the world has been predicted and told in the Holy Scriptures. Remain strong in your faith, God has this!

May the Lord bless you and keep you…and give you peace.

Resource: Bible Hub

Debra Lee | Biz & Life Coach | Author | Keynote Speaker | Blogger

Books: “It Is What It Is…But It Wasn’t A Tragedy” | “Making Wise Choices…the most important life skill to master”

DLBizServices.com


Choices...surviving greif

 

I will begin this story with the ending. I chose life and to live life.

If you read my book, you know that thirty-six years ago yesterday, New Year’s Eve morning, my fiancĂ© died. He was a city firefighter and had a house fire call early that morning. He tried to rescue a woman inside and both perished.

It was a gut punch. I was in shock and numb.

The gut punches kept coming. It didn’t end with the funeral. Because the event was so highly publicized, I had to deal with the media, crazy people trying to reach out to me, and of course, I gained a few stalkers. There was the autopsy, the court battles, the settlement of the estate, and the drama involved in all of that.  City officials had to interview me and even though the fire department tried to protect me from the crazies, a few busted through the gates.

One of my stalkers was intent on harming me. My brake lines were cut, and people were being paid to infiltrate my business and personal life. Other mysterious things were happening to me, which led back to my stalker. This went on for two years.

It was beastly.

Being able to grieve was almost impossible to do with all the drama that surrounded his death. I had physical and mental side effects from the shock. I had suicide ideations.

Two days after his death, a dear friend, in her wisdom, told me that God had another plan for me, a perfect plan. It was hard to hear, but I knew she was right. Her words stuck in my head and are why I didn’t drive my car off the bridge. I needed to see what God had in store for me.

I also heard from well-meaning people. They tried to be helpful. Some stammered their words because it was awkward for them. Most people don’t know what to say when tragedy strikes, and it does become uncomfortable. One person said they didn’t get what all my carrying on was about. After all, we weren’t even married!

She didn’t understand my grief. Never mind that we had known each other for thirteen years and were very much in love. Never mind we were to be married in five months, and he was retiring from the city in six months. Never mind that we had planned a life together.

There is more to the story, but I will jump ahead.

How did I survive, not only his death but the horrific images that played on the television, for weeks, of the scene and them trying to revive him and watching his arm fall off the gurney? How did I move forward after all the drama of having a stalker for two years?

God.

But for God. I survived.

Scars. Yes, I have scars. Always will.

Forget? I won’t forget. But the years have lessened the pain of a broken heart and the loss of a good friend.

Forgive. Yes, I forgave my stalker and those who tried to create a coverup of what happened at the scene.

I chose to live and to live fully. I was able to trust and love again.

Together with God, we worked on my issues and dealt with the pain and drama of my past life. Together with God, he made me a new person. The drama made me a stronger person. A strength that I chose to use for good.

James 1:2-3: Consider it pure joy, my brothers and sisters, whenever you face trials of many kinds, because you know that the testing of your faith produces perseverance.

I use my life story to help others. I would have never guessed that I would become a keynote speaker and author of two books that are used to help women struggling with life. I would never have seen that coming! God knew!  

The Bible tells us there is a time for every season, including grief. (Ecclesiastes 3:1-8) We are not to live in grief. Do not stay stuck in that state. And don’t let anyone guilt you into staying there.

It’s okay to laugh and to enjoy life again. It is of no disrespect to the loved one who passed. Our loved ones would not want us to have a sad life. Life is for the living, not for the walking dead. Yes, the stuffing can get kicked out of us, and we can take a beating, but we can pick ourselves up and move forward. It’s a choice.

During my period of grief, I had a neighbor who didn’t like that I was happy and joking around. She seriously proclaimed that I was being hypocritical. My response to her was simple. Why would I want to ruin everyone else’s day because I am having a bad one? It stopped her in her tracks.

It’s a matter of choice. We can live as victims/martyrs and be sad all the time, or we can live the life that God has planned for us. We can have a life of goodness, joy, and love, or let our hearts turn to stone and build walls. We can do God’s work and do what He purposed for our lives, or we can disrespect Him by laying down and shutting down. Living = Action.

Everyone’s circumstance with grief is unique to them. Some deal with unsurmountable grief. I can never imagine someone else’s grief. Many have asked me if I went to counseling for help. I did not. It was just me and God working together. However, it is okay to go for help and I highly recommend it!

I have lived long enough and looking back on that period of my life, I can see how and why things happened the way they did. God did not bring on the tragedy, that’s not a thing. Circumstances did. But He was there for me with comfort and peace, teaching and helping. God only wants the best for His children.

Our time on earth is a learning pad, a place to develop skills, knowledge, and experiences. It’s a place to grow our faith, do God’s work, and look forward to our promised reward of heaven. We should never give up.

The Apostle Paul speaks of joy in his letters, urging believers to be joyful even in difficult circumstances. The Bible teaches us that joy is a gift from God, something to be celebrated and shared with others.

God asked us to do life joyfully! Even through the tough stuff.

Wise choices. Joy and thankfulness. God. That’s how I survived.

 

 

If you are struggling with this issue, I recommend a book called “Good Grief” by Westberg

Debra Lee | Biz & Life Coach | Author | Keynote Speaker | Blogger

Books: “It Is What It Is…But It Wasn’t A Tragedy” | “Making Wise Choices…the most important life skill to master”

DLBizServices.com

Be a Joy Maker! ...Get the Conversations Started


 

Some of us are just naturally nice and friendly. People rarely have anything negative to say about joyful people and feel better when in their presence. Happy people attract others to themselves. They are like magnets. My mother always told me that I was like my dad—a creep magnet! I always thought her remarks were funny, but I am like my dad. I am very outgoing and friendly. People feel comfortable telling me everything about themselves, even people I just met.  

Sharing my joy with others and being a good listener has allowed me to help others dealing with life struggles and opens doors for me to share my faith in Jesus.

Here’s an easy one-two-three step to get the conversations started:

One: Choose your words. When our words are sprinkled with kindness and gentleness, we draw people to ourselves instead of repelling them. Speaking with grace and kindness is a universal language that everyone understands. Meet people where they are in their lives, without judgment.

Like they say, if you haven’t walked in their shoes, don’t try to tell them how to tie their laces!

Two: Offer to do something nice for someone who is struggling.  We might have a coworker who is always negative. It may feel unnatural to do something nice for him or her, but this is the best time to do it. The fastest way to break through a hard heart is by dousing it with an act of kindness. Don’t give up! It might take you some time to crack the ice. People have hard hearts for many reasons. Look past the ugliness and into the pain that has caused the ugliness. Be that person in the room that shows kindness.

Three: Let people know that you see them. I remember back in the days when children were to be seen and not heard. What a dealio that was!  And now, we live in a world where no one looks at each other at the grocery store, on the sidewalks, or wherever! Why, because people are afraid. Choose to bring a smile to someone’s face, especially children, or compliment someone standing in line with you. You never know what someone is going through and your kindness, even flashing a smile, could save someone's life. These things open doors for conversations.  

People who are joy spreaders are others-focused and look for ways to serve and love the people around them. While it comes more naturally for some, we’re all called to exhibit joy and make a difference in someone’s life and the world.

The biggest compliment you can get is when people start asking you the following questions:


Why are you so happy?
Why do you say nice things to me?
Why don’t you have bad days?
Why do you always have a smile on your face?
Why are you nice to everyone?

Again, conversation starters!

When they ask these questions, it’s your opportunity to explain why you have this unexplainable joy. Let them know you’re this way because you know Jesus and have great faith in Him and He guides your life. Let them know that things don’t always go your way and that sometimes life can be extremely hard. But He’s with you always, in every season, and during difficult storms. And let them know they can have the same joy in their life.

Whether you share your faith through your personal faith story, by appealing to someone’s intellect, or by spreading joy, whatever your best evangelistic tool is, use it! All we are asked to do is our part. God didn’t ask us to save/convert anyone. That’s His job. We are simply a tool He uses while the Holy Spirit changes a person’s heart.  

 

Debra Lee | Biz & Life Coach | Author | Keynote Speaker | Blogger

Books: “It Is What It Is…But It Wasn’t A Tragedy” | “Making Wise Choices…the most important life skill to master”

DLBizServices.com

Sunday, December 15, 2024

The Benefits of Customer Complaints

 




How to make the most out of them!


There is a silver lining to customer complaints. Smart business owners consider customer complaints as solid gold. You can learn from them and make the most of them to improve your business.

A small business owner can spend time setting up surveys, creating comment cards, and sometimes even holding focus groups; all this to find out what their consumers think of them.

Truth be told, only a small percentage of customers complain to you directly. More likely, they will complain to family and friends about your business. Then they will bad mouth you on social media and write negative reviews.

When a customer complains to you in person, they give you honest feedback, without any effort on your part. Pure Gold!

Customer complaints can help you quickly improve systems, programs, and customer experience. Complaints help you see who on your team is working, not working, offering good or bad service. Maybe it was you who dropped the ball. Learn from it and do better!

Here are a few suggestions for making the most of complaints:

1.   Look at things from the consumer's point of view.

2. Encourage complaints. Ask them how you are doing, and ask for negative feedback. Remember, most consumers never complain, they just go elsewhere.

3.   Talk to your most loyal customers. They will be the most honest with you.

4. Take action. Once you have apologized and rectified the situation, then take action to put things in place so that it doesn’t happen again.

5.   Communicate with the customer and let them know the actions you are taking to help them with the problem.

6.  Follow up. Let the customer know that the problem is resolved. Thank them for their input and let them know that they were instrumental in helping to improve your business.

Only after these steps can you say that you resolved the problem.


Debra Lee | Biz & Life Coach | Author & Keynote Speaker | Blogger

DLBizServices.com