Saturday, May 31, 2025

What do a bear, a dog, a skunk, matches, and a tornado have in common?


 Creating Memories to Last a Lifetime!

What do a bear, a dog, a skunk, matches, and a tornado have in common?

Our family’s summer camping trips when I was a kid! What excursions they were.

Here are a few shorts about our fantastical family times together.

🐻We would camp overnight at lakes and stay in our large tent. It didn’t have a floor. My grandparents would sometimes camp with us and stay in the tent. One big happy family snoozing away. One night, late, after we had all fallen asleep, my grandmother started screaming, “Bear, bear, bear!”  We all shot off our cots from a deep sleep, totally startled.

My grandmother's hand had slipped under the tent outside. Our dog came along and was licking her hand. My dad was quite annoyed as he told her what was going on. In her defense, she was from Arkansas, known as ‘The Bear State.’

πŸ¦¨πŸ’¨ One year, we upgraded and stayed in a trailer at a lake spot that our aunt and uncle had. Our curious dog went exploring and, of course, came upon a pretty kitty, otherwise known as a skunk! That poor dog was so sick and smelled so bad! He had white rings around his eyes and was just beaten down. My dad threw him into the lake, hoping that it would help. It only made it worse. It took weeks for that dog to be normal again!

πŸ₯’On another camping trip at the trailer, I had gotten something in my eye. I was about nine or ten years old. Whatever it was, it was causing my eye to water. My dad decided to take a look. It was evening, and it became too dark to see well. In his camping intelligence, he thought that lighting a match to take a look was a great idea! Did you know that burning hair smells really bad???? My mother was not amused when I went home with charred bangs. I have no idea what was in my eye. It remains a mystery.

πŸŒͺ️ Ever been rocked to sleep in a car by a tornado? I have! What a dealio! We decided to camp at a lake that we had camped at before. Every time we camped there, a storm would come up. Our last experience helped us make the final decision to never camp there again. We had just gotten camp all set up; tent stakes in the ground, coolers, chairs, fire pit, you know, all the camping goodies were in place for us to relax and have some fun. The campsites were full, and all our camping neighbors were on top of us. About the time we were done setting up, a storm suddenly came up.

The wind was thrashing around the trees, and the waves were crashing against the shore. It became very dark, and lightning was dancing on the lake. We quickly ran to our car for safety. Through the lightning strikes, we could see a tornado dancing around the lake!

We had no choice but to stay in the car. Driving away could have been a deadly decision, as we could have driven right into the tornado.

Yes, all four of us slept in the rocking car all night until the storm passed. The next morning, we could see all the devastation. Our campsite was blown everywhere and mixed in with everyone’s stuff. Yup, we packed it up and went home.

The only good thing that came out of this was that Mom had stocked up on a bunch of Hostess snack goodies for our weekend stay, and we were allowed to eat them when we got home. Oh, yeah, and secondly, the fact that we lived through a tornado. That was a good thing, yes.

I hope you can create some fun memories this summer, safely!


Debra Lee | Biz & Life Coach | Author | Keynote Speaker | Blogger

Books: “It Is What It Is…But It Wasn’t A Tragedy” | “Making Wise Choices…the most important life skill to master”

DLBizServices.com

Friday, May 16, 2025

Video -Don't Let Someone Else's Sin Become Yours

 


Messages for Daily Living | 10-Minute Bible Studies | Explore #judgingothers in this video titled “Don’t let their sin become yours”. Learn about appropriate judgment and when judging someone becomes a sin.  Learn some great questions to ask when someone is trying to ‘drag you in’ and test your spirit.

Debra Lee | Biz & Life Coach | Author | Keynote Speaker | Blogger

Books: “It Is What It Is…But It Wasn’t A Tragedy” | “Making Wise Choices…the most important life skill to master”

DLBizServices.com


Wednesday, May 14, 2025

Habituation vs. Gratefulness


Inspiring thoughts. Understanding how the brain processes information can help in your business and personal life!

Debra Lee | Biz & Life Coach | Author | Keynote Speaker | Blogger

Books: “It Is What It Is…But It Wasn’t A Tragedy” | “Making Wise Choices…the most important life skill to master”

DLBizServices.com


 

Tuesday, May 13, 2025

Personalizing your offers and communication with customers

 

In this month's issue, we are concluding the article "Boost Your Business: Proven Strategies to Gain and Retain Customers.   

 This last installment discusses the value of personalizing your offers and communication with your customers.  Keeping your customers and turning them into loyal advocates for your brand takes time and effort.    Research shows that it takes far more time, energy, and money to attract a new customer than to nurture an existing one. So, how do you keep customers coming back for more?

 

Personalize the Experience:

πŸ’‘ Personalization Builds Connection

·         Using a customer’s name creates an instant sense of familiarity and comfort, which can increase open rates and response rates.

·         Personalized greetings help shift the tone from “mass marketing” to “personal conversation.”

·         Addressing someone by name triggers emotional attention — people are biologically wired to respond to their own name.

·         Personalization shows respect for the customer as an individual, not just a data point or transaction.


πŸ’‘ Remembering Past Interactions = Thoughtful Service

·         Referring to past purchases or conversations shows you pay attention beyond the sale.

·         Memory-based interactions build trust because the customer feels seen and heard.

·         Reduces friction for the customer — they don’t have to repeat themselves or re-explain their needs.

·         Creates consistency in communication, which gives your brand a more human and reliable feel.


πŸ’‘ Tailored Recommendations Boost Relevance and Trust

·         Suggesting products based on past behavior shows you understand their needs.

·         Personalized recommendations reduce decision fatigue for your customer.

·         Relevant suggestions spark curiosity and feel more like helpful advice than a sales pitch.

·         When customers see you “get them,” they’re more likely to stay loyal and refer others.


πŸ’‘ Small Gestures Create Big Loyalty

·         Personalized notes, DMs, and even tagged shout-outs on social media make customers feel valued.

·         Unexpected gifts, thank-you cards, or messages often lead to organic word-of-mouth referrals.

·         Simple gestures humanize your brand in an automated world.

·         Emotional loyalty keeps customers coming back, even if competitors offer lower prices.


πŸ’‘ It’s Not Just About Marketing — It’s About Relationship-Building

·         Long-term customer relationships are built on trust, not transactions.

·         Connection increases lifetime value — emotionally engaged customers buy more and stay longer.

·         When people feel connected to your brand, they become natural advocates and storytellers.

·         Relationships make your business more resilient during slow seasons or market shifts.


πŸ’‘ Data Should Support Empathy, Not Replace It

·         Automation can help you deliver timely, relevant messages, but the tone must still feel human.

·         Use data as a conversation starter, not a conversation ender.

·         Even automated emails can feel warm when written with genuine care.

·         Empathy builds bridges — the goal isn’t just to “segment” your list, but to serve people better.

Here's a FREEBIE CHECKLIST for you:

 

Printable Customer Connection Checklist

Keep this page handy and check off as you go!

πŸ’‘ Task

Completed

Use their name in all communications

 

 

Follow up personally after a purchase

 

 

Mail a thank-you postcard or note

 

 

Track and remember special dates

 

 

Send thoughtful, relevant recommendations

 

 

Offer surprise “just because” gifts

 

 

Send a warm welcome to new customers

 

 

Ask about their preferences and interests

 

 

Plan monthly “surprise & delight” moments

 

 

Invite them to your VIP group or community

 

 

This checklist is brought to you by Women
Enterprises. 



Debra Lee | Biz & Life Coach | Author | Keynote Speaker | Blogger

Books: “It Is What It Is…But It Wasn’t A Tragedy” | “Making Wise Choices…the most important life skill to master”

DLBizServices.com


Thursday, May 8, 2025

The Christian Hope. What is it?


Messages for Daily Living | 10-Minute Bible Studies | Explore #thechristianhope: what it is and how to obtain it. The Christian Hope lies in the future promised in God’s Word. It is highly anticipated.


 Debra Lee | Biz & Life Coach | Author | Keynote Speaker | Blogger

Books: “It Is What It Is…But It Wasn’t A Tragedy” | “Making Wise Choices…the most important life skill to master”